Communication Skills Class 10 Notes CBSE Quick Guide

Communication Skills Class 10 Notes are very important in day-to-day life; good communication skills will help the students to connect with each other. Good communication skills help to resolve the problems easily. All the important Information are taken from the CBSE Textbook Employability Skills Class X Based on CBSE Board Pattern.

Communication Skills Class 10 Notes

Session 1 : Method of Communication

1. What is Communication?

Exchanging the information between two or more people using any medium is known as communication. Communication helps to exchange information, thoughts or knowledge through speaking, writing or using any other mediums.

Definition: The word ‘communication’ comes from the Latin word commūnicāre, meaning ‘to share’.

2. What are the different parts of communication?

Communication has three important parts –

1. Transmitting — The sender transmits the message through one medium or another.
2. Listening — The receiver listens or understands the message.
3. Feedback — The receiver conveys their understanding of the message to the sender in the form of feedback to complete the communication cycle.

3. What are the different elements of communication?

The various elements of a communication cycle are:-

1. Sender — The person beginning the communication.
2. Message — The information that the sender wants to convey.
3. Channel — The means by which the information is sent.
4. Receiver — The person to whom the message is sent.
5. Feedback — The receiver’s acknowledgement and response to the message.

Session 2: Verbal Communication

1. What is Verbal Communication?

Verbal communication includes sounds, words, language, and speech. Speaking is one of the most effective and commonly used way of communicating.

2. Different types of Verbal Communication?

There are several types of verbal communication –

3. Advantages of Verbal Communication –

1. Ease: Simple and straightforward way of communication.
2. Adaptability: Allows for adjustments based on the listener’s response.
3. Immediacy: Enables quick exchange of information.
4. Clarity: Facilitates clear understanding through spoken words.

4. Disadvantages of Verbal Communication:

1. Dependency on Words: Relies on the accuracy of spoken words, leading to potential misunderstandings.
2. Lack of Permanent Record: Information is not always documented, making it challenging to reference.
3. Limited Non-Verbal Cues: Absence of visual and body language cues can lead to misinterpretations.
4. Potential for Confusion: Without precise wording, meanings may be unclear or confusing.

5. Mastering Verbal Communication:

1. Clarity: Express thoughts clearly.
2. Active Listening: Pay attention to others.
3. Effective Tone: Use a suitable and respectful tone.
4. Conciseness: Be brief and to the point.

Session 3: Non-verbal Communication

1. What is non-Verbal Communication?

Non-verbal communication is the expression or exchange of information or messages without using any spoken or written word.

In everyday communication:

• 55% communication is done using body movements, face, arms, etc.
• 38% communication is done using voice, tone, pauses, etc.
• Only 7% communication is done using words.

2. Example of the Non-Verbal Communication?

3. What are the Different types of non-verbal communication

4. What is Visual Communication?

Visual communication is effective way of communication because it relies on conveying messages through images or pictures.

Session 4: Communication Cycle and Importance of Feedback

1. What is Feedback?

Feedback is an important part of the communication cycle. After a sender shares information, the receiver responds with feedback, which can be positive or negative.

Effective feedback is always-

1. Specific
2. Helpful
3. Kind

2. Different types of Feedback in Communication Cycle?

Type of Feedback Examples

3. What do you mean by good feedback?

Good feedback is one that –

• Specific
• Timely
• Polite
• Offering continuing support

4. What is the importance of Feedback?

1. It validates effective listening
2. Motivation
3. Learning Boost
4. Performance Improvement

Session 5: Barriers to Effective Communication

1. What is 7Cs of Effective Communication?

Essential Principles for Effective Communication:

• Clear – Express your thoughts in a clear and straightforward manner.
• Concise – Use simple and necessary words for effective communication.
• Concrete – Use accurate words and present facts clearly.
• Correct – Ensure proper spelling and grammar for correctness.
• Coherent – Ensure your words logically connect and relate to the main topic.
• Complete – Include all necessary information for a complete message.
• Courteous – Be polite, friendly, and truthful in your communication.

2. What are the different barriers to Effective Communication?

1. Physical Barriers – When the surroundings or nature creates challenges for communication, it’s a physical barrier. For example, text messages are often less effective than face-to-face communication.
2. Linguistic Barriers – Language barrier occurs when people can’t communicate because they don’t share a common language. It is the most common communication barriers.
3. Interpersonal Barriers – Sometimes, when someone says something, the listener might understand it in a different way. This can be a problem in interpersonal communication.
4. Organisational Barriers – Organisations are designed on the basis of formal hierarchical structures that follow performance standards, rules and regulations, procedures, policies, behavioural norms, etc. for example, Superior-subordinate relationships in a formal organisational structure can be a barrier to free flow of communication.
5. Cultural Barriers – Cultural barriers is when people of different cultures are unable to understand each other’s customs, resulting in inconveniences and difficulties.

3. What are the ways to overcome Barriers of Effective Communication

• Use simple language
• Do not form assumptions on culture, religion or geography
• Try to communicate in person as much as possible
• Use visuals
• Take help of a translator to overcome differences in language
  Be respectful of other’s opinions

Session 6: Writing Skills — Parts of Speech

Writing skills are part of verbal communication and include e-mails, letters, notes, articles, SMS/chat, blogs, etc. all these forms of written communication, we use sentences to express ourselves.

1. What is Sentence?

Sentence is a group of words that communicates a complete thought. A sentence always begins with a capital letter, and it always ends with a question mark, full stop or exclamation mark. For example, Pooja goes to school.

2. What is Phrase?

The group of words, which does not make complete sense, is known as a phrase. For example, Pooja goes.

3. What are the different capitalization rules in communication cycle?

We know that all sentences begin with capital letters. However, there are certain other points in a Sentence where we should use capital letters. ‘TINS’ is a set of simple rules that help you capitalise words correctly.

4. What do you mean by punctuation rules?

Certain set of marks, such as full stop, comma, question mark, exclamation mark and apostrophe are used in communication to separate parts of a sentence for better clarity of message.

5. What are the basic parts of speech

The part of speech indicates how a particular word functions in meaning as well as grammatically within the sentence.

• Noun – Names a person, place, thing, or idea. (e.g., dog, city)
• Pronoun – Replaces a noun to avoid repetition. (e.g., he, she, it)
• Verb – Expresses action or state of being. (e.g., run, exist)
• Adjective – Describes or modifies a noun. (e.g., happy, tall)
• Adverb – Modifies a verb, adjective, or another adverb. (e.g., quickly, very)

6. What are the different supporting parts of speech?

• Article – A type of adjective that defines a noun as specific or unspecific. (e.g., a, an, the)
• Conjunction – Connects words, phrases, or clauses. (e.g., and, or, but)
• Preposition – Indicates the relationship between a noun and another word. (e.g., in, on, under)
• Interjection – Expresses strong emotions but is not grammatically related to the rest of the sentence. (e.g., wow, oh)

Session 7: Writing Skills—Sentences

1. What is sentence?

A sentence is a group of words that conveys a complete thought. It consists of a subject (the main actor or topic) and a predicate (the action or what the subject does). A sentence can be simple, compound, or complex, and it is the basic unit of communication in written and spoken language.

2. What are the different parts of a sentence.

There are basically three different parts of sentence –

• Subject – The person or thing performing the action.
• Verb – Describes the action carried out by the subject.
• Object – The person or thing that receives the action.

3. What are the different types of objects?

In a sentence, there can be two types of objects — Direct and Indirect.

Direct Object:

1. Receives the action directly from the verb.
2. Answers the question “what” or “whom.”
3. Example: She ate an apple.

Indirect Object:

1. Indirectly affected by the action, often preceded by a preposition.
2. Answers the question “to whom” or “for whom.”
3. Example: He gave a gift to her.

4. What are the different types of sentences?

1. Statement or Declarative Sentence
2. Question or Interrogative Sentence
3. Emotion/Reaction or Exclamatory Sentence
4. Order or Imperative Sentence

5. What do you mean by Active and Passive Sentences?

Active Sentence:

1. The subject performs the action.
2. Example: The cat (subject) chased the mouse (object).

Passive Sentence:

1. The subject receives the action.
2. The object becomes the focus.
3. Example: The mouse (object) was chased by the cat.

6. What do you mean by paragraph?

A paragraph is a collection of sentences centered around a single idea. It starts with a topic sentence, followed by supporting details, and often ends with a concluding sentence. This structure enhances organization and readability in written communication.

Important link of employability skills class 10 notes

• Communication Skills Class 10 Notes
• Self-Management Skills Class 10 Notes
• Basic ICT Skills Class 10 Notes
• Entrepreneurial Skills Class 10 Notes
• Green Skills Class 10 Notes

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