Teachers and Examiners collaborated to create the Communication Skills Class 10 Notes. All the important Information are taken from the NCERT Textbook Employability Skills Class X Based on CBSE Board Pattern.
The CBSE Employability Skills Class 10 Notes is a useful resource for students studying in class 10. The page offers notes and other study materials that can help students prepare for exams, including the CBSE and other competitive exams. It is a good idea for students to regularly visit the page and stay up to date with the latest information and resources.
Communication Skills Class 10 Notes
Session 1 : Method of Communication
What is Communication?
“Communication” is derived from the Latin word commūnicāre, which means “to share” Exchanging thoughts, information or knowledge. Throughout the communication process, information can be shared orally, in writing or via the use of another media.
There are several parts of the communication process –
- Sender: The person who initiates the communication and creates the message they want to transmit.
- Message: The information or idea being conveyed by the sender.
- Channel: The medium through which the message is transmitted, such as speech, text, or email.
- Receiver: The person who receives and interprets the message.
- Feedback: The response of the receiver to the message, which indicates whether the message was understood as intended.
- Context: The environment or situation in which the communication takes place, including physical, social, and cultural factors.
*The following figure represents types of communication
Communication Skills Class 10 Notes
Session 2: Verbal Communication
What is Verbal Communication?
In the verbal communication word and language is used to transmit a message. The verbal communication can done through speaking or writing and can occur in various settings, including face-to-face conversations, phone calls, and video chats.
Types of Verbal Communication –
There are several types of verbal communication:
- Oral Communication: Using spoken words to convey a message, which can occur in face-to-face conversations, phone calls, or video chats.
- Written Communication: Using written words to convey a message, which can include emails, letters, memos, or text messages.
- Formal Communication: Structured communication that occurs in professional or official settings, such as business meetings, job interviews, or presentations.
- Informal Communication: Casual or relaxed communication that occurs in social situations, such as chatting with friends or family members.
- Nonverbal Communication: Communicating without using words, such as through body language, facial expressions, or tone of voice.
- Visual Communication: Using visual aids or images, such as diagrams, charts, or videos, to convey a message.
Communication Skills Class 10 Notes
Advantages of Verbal Communication
- Clearer: When compared to written communication, speaking might be more concise and straightforward.
- Faster: When speaking to someone in person or over the phone, verbal communication might be quicker than writing.
- Feedback: Verbal communication enables the speaker to receive immediate confirmation that their message has been understood.
- Personal Touch: Verbal communication allows for a personal touch because the speaker’s voice and listener’s body language can both communicate feelings and create a connection.
- Flexibility: Verbal communication can be modified to fit the circumstance, for example, by utilising various voice tones or changing the vocabulary to better suit the listener.
- Builds Relationships: Relationships are strengthened through verbal communication, particularly in casual settings when people can connect over similar interests and experiences.
Disadvantages of Verbal Communication
- Misinterpretation: Verbal communication can be engaged to misunderstandings, as people may interpret words differently or focus on different aspects of a message.
- Lack of permanence: Verbal communication is often ephemeral, as it is not recorded or documented in the same way as written communication. This can make it difficult to refer back to or use as evidence.
- Limited audience: Verbal communication is often limited to the people who are present at the time of the conversation, making it difficult to share information with a larger audience.
- Cultural differences: Verbal communication can be affected by cultural differences, as different societies have different communication styles and norms. This can lead to misunderstandings or difficulties in communication.
- Emotional impact: Verbal communication can have a strong emotional impact, as the tone and delivery of words can convey feelings and attitudes. This can lead to conflict or misunderstandings if people are not mindful of their words and delivery.
Communication Skills Class 10 Notes
Mastering Verbal Communication
- Practice active listening: Active listening is a good skill to develop. Pay attention to what people are saying and try to comprehend their viewpoints. This involves seeking clarification when necessary and refraining from interruptions.
- Employ language that is concise and easy to understand: Be as concise and easy to understand as you can when choosing your words. Avoid using jargon or other sophisticated terminology that could be confusing to others.
- Pay attention to nonverbal cues: Be mindful of both your own and other people’s nonverbal signs. Nonverbal cues can enhance the meaning of words and improve the effectiveness of your message.
- Think about your audience: Consider your audience when speaking and change your communication style as necessary. To fit your audience, you might do this by altering your vocabulary, tone, and delivery.
- Be aware of your body language: Your posture, gestures, and facial expressions may all imply meaning and affect how people interpret what you’re saying.
- Seek feedback: Ask for comments on your communication abilities, and be willing to accept helpful criticism. This might help you pinpoint problem areas and gradually hone your communication abilities.
Session 3: Non-verbal Communication
What is Non-verbal Communicaton?
The use of body language, gestures, and other nonverbal signals to convey meaning or messages is known as nonverbal communication. It is a crucial component of communication since it can provide spoken communication more meaning and context as well as help transmit attitudes, emotions, and intentions.
Advantages of Non-verbal Communication
- The message being delivered can be made more complex and clearer by using nonverbal communication to support or augment spoken communication.
- It can be utilised to convey feeling and intention more clearly than just words.
- In social settings, it can be utilised to develop power dynamics as well as to build and maintain connections.
- It can be used to communicate information in circumstances when spoken communication is impractical or inappropriate, like a crowded or noisy setting.
- It can be utilised to exude confidence and expertise as well as to develop trust and credibility.
- Compared to verbal communication, it can be more difficult to falsify or manipulate, making it a more accurate predictor of someone’s genuine intentions or feelings.
Communication Skills Class 10 Notes
Disadvantages of Non-verbal Communication
- As nonverbal cues differ significantly from person to person and can be influenced by a wide range of factors, including culture, personality, and circumstance, it can be challenging to read them correctly.
- Nonverbal cues can be simple to misunderstand or misinterpret, which can cause misunderstandings or confrontations.
- Since it is frequently a subconscious or spontaneous response, controlling nonverbal communication can be challenging.
- Because humans may be able to mistakenly or purposely send inaccurate or misleading nonverbal clues, it can be used to manipulate or deceive others.
- Physical variables that can affect a person’s capacity to effectively communicate or understand nonverbal signs include weariness and illness.
- Physical variables that can affect a person’s capacity to effectively communicate or understand nonverbal signs include weariness and illness.
- Effective nonverbal communication can be difficult to use in some circumstances, such as when communicating over the phone or through electronic media since many nonverbal clues are lost or altered in these settings.
Importance of Non-verbal Communication
In our regular correspondence
- Body, facial, arm, and other motions are used in 55% percent of communication.
- Voice, tone, pauses, and other non-verbal signs make up 38% of communication.
- Words are used in communicating in just 7% of cases.
Communication Skills Class 10 Notes
Example of Non-verbal Communication
Here are a few examples of nonverbal communication:
- Facial expressions: A person can show a variety of emotions through their face, including happiness, sadness, anger, surprise, fear, and disgust.
- Eye contact: Establishing eye contact can show that you are interested, engaged, and paying attention, while avoiding eye contact can show that you are uninterested, uncomfortable, or dishonest.
- Gestures: You can accentuate or clarify spoken communication by making gestures like nodding, waving, or pointing that express meaning and intent.
- Posture: A person’s posture can communicate their level of involvement or attention as well as their amount of assurance, openness, or hostility.
- Touch: Touch can be used to create or reinforce social ties and can express a variety of emotions, including affection, comfort, and rage.
Communication Skills Class 10 Notes
What is Visual Communication?
The use of visual components, such as pictures, graphics, and designs, to convey information and ideas to an audience is known as visual communication. It may be a powerful tool to attract and enthral an audience while also effectively communicating difficult or abstract ideas.
Example of visual communication –
- Infographic: An infographic is a visual display of facts, figures, or other knowledge that aims to express complicated concepts simply and effectively.
- Graph: A graph is a visual depiction of data or trends that can be used to compare and contrast data as well as to show patterns or relationships.
- Chart: A chart is a graphic depiction of data, such as a bar chart or pie chart, that is used to contrast and compare data as well as to show patterns or trends.
- Diagram: A diagram is a visual representation of information, like a flow chart or organisational chart, used to explain difficult concepts or procedures.
- Photograph: Image taken by a camera and used to transmit knowledge, tell a tale, or record an event is called a photograph.
Communication Skills Class 10 Notes
Session 4: Communication Cycle and the Importance of Feedback
What is Feedback?
Feedback is a comment or reaction to a specific action, behaviour, or performance that offers insight into how that action, behaviour, or performance was perceived or assessed. Feedback can be both good and negative, vocal or nonverbal.
Types of Feedback?
- Positive feedback: Positive feedback is commentary that highlights and reinforces a person’s or a group’s accomplishments in order to uplift and support them.
- Negative feedback: Negative feedback is commentary intended to identify issues or shortfalls and offer suggestions for how to resolve them.
- Descriptive feedback: This kind of feedback gives precise, unbiased details on a person’s habits, performance, or actions. Instead of analysing or interpreting what was done or observed, the focus is on stating what was done or observed.
- Constructive feedback: Constructive criticism is criticism that is beneficial and constructive and is concentrated on certain actions or behaviours that can be altered or improved. It is often delivered in a courteous and encouraging manner with the intention of assisting the person or group in growing and developing.
- Supportive feedback: Feedback that is intended to encourage and motivate a person or group, as well as to offer emotional or psychological support, is referred to as supportive feedback.
- Appreciative feedback: Feedback that emphasises what a person or organisation has done well is known as “appreciative feedback” and is intended to show someone or something how much you value their efforts and accomplishments.
Importance of Feedback
- Ensures Understanding: Feedback helps ensure that the message was understood as intended and addresses any misunderstandings or uncertainty.
- Encourages Improvement: EBy highlighting areas for development, constructive feedback enables people to enhance their knowledge, attitudes, and actions.
- Increases Motivation: As positive feedback acknowledges and supports positive behaviours and deeds, it has the potential to be a powerful motivator.
- Fosters Relationships: By demonstrating that others’ thoughts and viewpoints are appreciated, feedback can aid in the development of rapport and trust between people.
- Promotes Learning: Since feedback enables people to better understand their strengths and limitations and pinpoint areas for improvement, it can be a useful tool for learning.
- Promotes Growth: Feedback motivates people to take action towards their objectives by assisting them in identifying areas for improvement.
Communication Skills Class 10 Notes
Session 5: Barriers to Effective Communication
What is Communication Barriers?
Communication barriers are any factors that prevent or hinder effective communication. They can be external, such as physical or environmental factors, or internal, such as personal or psychological factors.
Some common communication barriers include –
- Physical barriers: Physical barriers, such as distance, noise, or actual objects, are outside elements that might hinder or interfere with communication.
- Cultural barriers: Language, habits, and value differences can lead to misunderstandings or obstruct effective communication. These are known as cultural obstacles.
- Emotional barriers: These are psychological or personal issues that can hinder a person’s capacity to speak clearly, such as fear, rage, or insecurity.
- Cognitive barriers: Cognitive barriers are constraints or biases in a person’s perception, interpretation, or understanding of a message that might obstruct effective communication.
- emantic barriers: Semantic barriers are issues with terminology or language that could lead to misconceptions or complication.
- Psychological barriers: These are psychiatric conditions like stress, anxiety, or depression that might impair a person’s capacity for effective communication.
Communication Skills Class 10 Notes
How to Overcoming from Communication Barriers
Here are a few strategies for overcoming communication barriers –
- Recognize and accept the problem: The first step in removing a communication barrier is to recognise and recognise the issue that is preventing conversation. In order to find viable answers and define the problem, this can be helpful.
- Use clear and simple language: Employ plain, straightforward language to avoid misunderstandings and to improve communication. Plain, straightforward language is free of jargon and technical phrases, which can assist to prevent miscommunications.
- Establish common ground: Create a relationship and establish trust to help with communication by finding areas of common interest or life experiences.
- Ask for clarification: If there is something you aren’t sure about, ask for it to be explained. Having a thorough understanding of the message being communicated can be ensured thanks to this.
- Employ nonverbal cues to convey your idea clearly: Nonverbal cues, like facial expressions and gestures, can help you get your point across or overcome language problems.
- Respect people and demonstrate empathy: These traits can assist create a supportive and productive communication atmosphere and promote open and honest dialogue.
- Employ active listening: Active listening is a technique that entails paying attention, asking questions, and offering feedback. It can assist in resolving misconceptions and promoting efficient communication.
Communication Skills Class 10 Notes
Communication Skills Class 10 Notes
7 C’s of Communication
The seven Cs of communication are a series of guidelines that can aid in effective and efficient communication. These are:
- Clarity: Making certain that the message is unambiguous, clear, and succinct.
- Conciseness: Getting right to the point quickly, without using extraneous words or details.
- Completeness: Including all relevant data and eliminating gaps or omissions.
- Correctness: Ensure that the information is reliable and error-free by checking for correctness.
- Concreteness: Use of concrete examples or specifics as opposed to abstract or general assertions.
- Consideration: Being aware of the audience’s requirements, tastes, and viewpoints.
- Concreteness: Speaking in an honourable and professional manner, avoiding insults and other forms of disrespect.
You may make sure that your message is received and comprehended by your audience by adhering to the seven principles of successful communication, or the 7 C’s.
Communication Skills Class 10 Notes
Session 6: Writing Skills — Parts of Speech
Basic Writing Skills
Sentences
A sentence is a group of words giving a complete thought. A subject and a verb are required in every sentence. There are three types of Sentence
- Simple
- Compound
- complex sentences
Simple sentence
A simple sentence is one independent clause that has a subject and a verb and expresses a complete thought.
- Must have a subject and a verb.
- Must express a complete thought.
- Must only have one clause.
Examples
- I am out of paper for the printer.
- Will you help me with the math homework?
Communication Skills Class 10 Notes
Compound Sentence
A compound sentence allows us to share a lot of information by combining two or more related thoughts into one sentence.
Example
I drove to the office, and then I walked to the cabin.
Complex sentence
A complex sentence is a sentence that combines one independent clause with at least one dependent clause.
Example
Although Rohan had some doubts, he found the courses very useful.
Computers have come a long way since they first came on the market.
Phrases
Phrases are a group of words that work together to communicate an element of speech. The following figure represents the different types of phrases
There are five types of Phrases
- Prepositional Phrase
- Appositive Phrase
- Participial Phrase
- Gerund Phrase
- Infinitive Phrase
Communication Skills Class 10 Notes
Parts of a Sentence
Every sentence can be broken into two parts
- Complete Subject
- Complete Predicate
The complete subject consists of simple subject ( The noun or the pronoun is the subject is about) and its modifiers
The complete predicate is made of up of verb and its modifiers.
Parts of speech
A category to which a word is assigned in accordance with its syntactic functions. In English the main parts of speech are noun, pronoun, adjective, determiner, verb, adverb, preposition, conjunction, and interjection.
The following figure represents eight parts of speech
Article Writing
Article writing is the process of creating a non-fiction text about current or recent news, items of general interest or specific topics.
Construction of the Paragraph
What is a paragraph?
A paragraph is a series of sentences that are organized and coherent, and are all related to a single topic.