Communication Skills Class 11 Notes

Teachers and Examiners (CBSESkillEduction) collaborated to create the Communication Skills Class 11 Notes. All the important Information are taken from the NCERT Textbook Employability Skills as per the board pattern.

Communication Skills Class 11 Notes

communication skills class 11 notes
Image Source – CBSE | Image by – 

Communication is the act of conveying meanings from one entity or group to another through the use of mutually understood signs, symbols, and semiotic rules.

Effective communication aids in our understanding of others and our environment. It aids in overcoming differences, developing mutual respect and trust, and establishing favorable circumstances for exchanging original concepts and resolving issues.

The following figure represents types of communication

type of communication cycle
Communication Skills Class 11 Notes

Learning objectives of Effective communication

  1. Development of Interpersonal Skills
  2. To express effectively & with maximum efficiency

Communication Skills Class 11 Notes

The 4 Communication Styles

There are four basic communication styles: 

  1. Passive
  2. Aggressive
  3. passive-aggressive 
  4. Assertive.

Passive – People with passive communication tend to behave indifferently. People who are passive communicators typically don’t express their demands or sentiments. Lack of eye contact and poor body alignment are common factors of passive communicators.

Aggressive – Speaking with a loud, demanding voice, maintaining close eye contact, dominating or controlling others by blaming, frightening, criticizing, threatening, or attacking them, among other behaviors, are all examples of the aggressive communication style.

Aggressive communicators frequently give orders, ask impolite questions, and ignore other people.

Passive-Aggressive – Users of the passive-aggressive communication style may appear passive on the outside, but they may feel helpless or trapped within, developing animosity that causes them to seethe or act out in subtly, covertly, or secretive ways.

Ultimately, passive-aggressive communicators are aware of their demands but occasionally find it difficult to express them verbally. They are most likely to communicate via body language.

Assertive – Assertive communicators can express their own needs, desires, ideas and feelings, while also considering the needs of others. Assertive communicators aim for both sides to win in a situation, balancing one’s rights with the rights of others.

Communication Skills Class 11 Notes

Writing Skills

What is Writing?

Writing is a form of communication that allows students to put their feelings and ideas on paper, to organize their knowledge and beliefs into convincing arguments, and to convey meaning through well constructed text.


The main goal of this exercise is to develop fundamental sentence-writing abilities. The categories of sentences and the purposes of each of their constituent components are mentioned below.

sentences: simple, compound, and complex

Simple sentence

A simple sentence is one independent clause that has a subject and a verb and expresses a complete thought.

  1. Must have a subject and a verb. 
  2. Must express a complete thought. 
  3. Must only have one clause. 


  • I am out of paper for the printer. 
  • Will you help me with the math homework?
Compound Sentence

A compound sentence allows us to share a lot of information by combining two or more related thoughts into one sentence. It combines two independent clauses by using a conjunction like “and.” This creates sentences that are more useful than writing many sentences with separate thoughts.

Example – 

I drove to the office, and then I walked to the cabin. 

Complex sentence 

A complex sentence is a sentence that combines one independent clause with at least one dependent clause. 


Although Rohan had some doubts, he found the courses very useful.

Communication Skills Class 11 Notes


Phrases are a group of words that work together to communicate an element of speech. 

Types of phrases

Noun Phrase – A noun phrase is any noun or pronoun along with its modifiers

Example – i) The school children ii) Yesterday’s newspaper

 Verb Phrase – A verb phrase is any number of verbs working together

Example i) Had been sleeping ii) Will contact iii) May have written

Prepositional Phrase – A prepositional phrase always starts with a preposition and ends with a noun or pronoun (and its modifiers) that is called the object of the preposition:

Example i) Through the wheat field ii) Preposition: through iii) Object of the preposition: the wheat field

Verbal Phrases –There are three types of verbal phrases: participial phrases, gerund phrases, and infinitive phrases. Each is explained below.

  1. Participial Phrase – Participial phrases start with either a present or past participle.
  2. Gerund Phrase – A gerund phrase is a present participle (and its modifiers) that acts like a noun. It can take on a variety of jobs in the sentence.
  3. Infinitive Phrase – An infinitive phrase is the infinitive and its modifiers:
  4. Appositive Phrase – An appositive phrase is a phrase that renames an earlier noun or pronoun
  5. Absolute Phrase – Absolute phrases are the trickiest to identify. These phrases are not closely connected to the rest of the sentence; they don’t describe a specific word, but modify the whole sentence. They add extra information and are usually separated by commas (or dashes). 

Communication Skills Class 11 Notes

Parts of a Sentence 

Every sentence can be broken into two parts 

a) Complete Subject – The complete subject consists of simple subject ( The noun or the pronoun is the subject is about) and its modifiers

b) Complete Predicate – The complete predicate is made of up of verb and its modifiers. 

Communication Skills Class 11 Notes

Parts of speech

  1. A category to which a word is assigned in accordance with its syntactic functions. In English the main parts of speech are noun, pronoun, adjective, determiner, verb, adverb, preposition, conjunction, and interjection. 

The following figure represents eight parts of speech

  1. NOUN- A noun is the name of a person, place, thing, or idea. London, Flower, Happiness 
  2. PRONOUN- A pronoun is a word used in place of a noun. She, we, they, it 
  3. VERB- A verb expresses action or being. Jump ,is 
  4. ADJECTIVE -An adjective modifies or describes a noun or pronoun. Pretty, old 
  5. ADVERB -An adverb modifies or describes a verb, an adjective, or another adverb. Gently, extremely 
  6. PREPOSITION -a preposition is a word placed before a noun or pronoun to form a phrase modifying another word in the sentence. By, with, 
  7. CONJUNCTION -A conjunction joins words, phrases, or clauses. T The young girl brought me a very long letter from the teacher, and then she quickly disappeared. 
  8. INTERJECTION – An interjection is a word used to express emotion. Oh! ,Wow! The following link will help to reinforce the concept

Communication Skills Class 11 Notes

Persuasion Skills

Persuasion is the process of convincing someone else to carry out an action or agree with an idea. In the workplace, persuasion is used to sell products, recruit team members and increase productivity. An employee with strong persuasion skills can influence others to perform well and succeed.

Employability Skills Class 11 Notes

error: Content is protected !!