Teachers and Examiners collaborated to create the Communication Skills Class 11 MCQ. The team has gathered all of the important MCQs from Employability Skills Textbook. All of the MCQs have been organized topic wise.
Communication Skills Class 11 MCQ
Session 1: Introduction to Communication
1. Communication is __________ of information between two or more individuals or within the group to reach a common understanding.
a. Sharing
b. Receiving
c. Listening
d. None of the above
2. The word ‘communication’ comes from the _________ word.
a. Latin
b. French
c. Australian
d. None of the above
3. It is important that you are able to read ____________ well in order to communicate properly.
a. Read
b. Write
c. Speak & listen
d. All of the above
4. Speaking more than one language can help you to __________ well with people around the world.
a. Communicate
b. Listening
c. Helping
d. None of the above
5. Communication skills are needed to ___________.
a. Inform
b. Influence
c. Express feelings
d. All of the above
6. Communication is a _____________ process of sharing.
a. Three – way process
b. Two – way process
c. One – way process
d. None of the above
7. ___________ is a examples of giving information
a. Reading and Listening
b. Speaking and Listening
c. Speaking and Writing
d. All of the above
Communication Skills Class 11 MCQ
8. _________ is a examples of receiving information.
a. Reading and Listening
b. Speaking and Listening
c. Speaking and Writing
d. All of the above
9. ___________ are ideas, views, or fixed ways of thinking.
a. Gestures
b. Perspectives
c. Barriers
d. None of the above
10. What are the factors affecting perspectives in communication skills?
a. Visual Perception & Language
b. Past Experience & Prejudice
c. Feelings & Environment
d. All of the above
11. Effective communication can be abbreviated as ________ communication.
a. 6 Cs
b. 7 Cs
c. 8 Cs
d. 9 Cs
12. What are the different methods of communication ______________.
a. Non – verbal
b. Verbal
c. Visual
d. All of the above
13. What is the purpose of communication?
a. Inform (tell someone about something)
b. Influence (get someone to do something you want)
c. Share thoughts, ideas, feelings
d. All of the above
14. Which of the following method is used to receive information from the sender?
a. Listening
b. Speaking
c. Telling
d. Writing
15. What step does a sender have to do in order to deliver his or her messages?
a. Listening
b. Speaking
c. Sleeping
d. None of the above
Communication Skills Class 11 MCQ
Session 2: Verbal Communication
16. _________ communication is sharing information using words.
a. Non – verbal
b. Verbal
c. Visual
d. None of the above
17. ________ communication is important and you have to use the appropriate word. If you do not use the appropriate word then it will create confusion and you will not be able to communicate properly.
a. Non – verbal
b. Verbal
c. Visual
d. None of the above
18. ___________ is an example of Oral or Spoken communication.
a. Face – to – face conversation
b. Talking on a phone
c. Classroom teaching
d. All of the above
Communication Skills Class 11 MCQ
19. _________ is an example of Written communication.
a. Writing on paper
b. Short Message Service
c. Using email
d. All of the above
20. Most people are nervous of speaking in front of a large gathering. You can use the _______ method to get over your fears, and become a confident and effective speaker.
a. Prepare
b. Practice
c. Perform
d. All of the above
21. You can use the _______ method to get over your fears, and become a confident and effective speaker.
a. 3Ps
b. 4Ps
c. 5Ps
d. 6Ps
22. What words should we use when communicating verbally?
a. Use straight words
b. Use simple words
c. Use precise words
d. Use fixed words
23. Why do we send emails?
a. To communicate information
b. To share documents and files
c. To talk to each other
d. Both a) and b)
Communication Skills Class 11 MCQ
Session 3: Non – Verbal Communication
24. __________ communication is the message we send to others without using any words.
a. Verbal Communication
b. Visual Communication
c. Non – Verbal Communication
d. All of the above
25. We can send signals and messages to others through ____________.
a. Expressions
b. Gestures
c. Body postures
d. All of the above
26. In our day – to – day communication, it is observed that most of the communication is done using __________.
a. Body movements
b. Hand movements
c. Expression
d. All of the above
27. Who non – verbal communication makes our message stronger.
a. Using the right gestures and postures
b. When we speak with the appropriate gestures, our message is more effective.
c. Knowing non – verbal communication helps us understand our audience’s reaction and adjust our behaviors.
d. All of the above
28. Our expressions show our feelings __________.
a. Happiness
b. Sadness
c. Surprise
d. All of the above
29. Postures are positions of the body. They show our ________.
a. Confidence
b. Feelings
c. Both a) and b)
d. None of the above
Communication Skills Class 11 MCQ
30. We communicate a great deal through our torch, such as ___________.
a. Shaking hands
b. Patting on the back
c. Both a) and b)
d. None of the above
31. ________ communication helps to send messages only though images or pictures.
a. Verbal Communication
b. Non – verbal Communication
c. Visual Communication
d. None of the above
32. Example of visual communication?
a. Traffic symbol
b. Sign for ladies and gents toilet
c. Sign for flammable substance
d. All of the above
33. Which of these facial expressions is a positive (good) one?
a. Staring hard
b. Nodding while listening
c. Wrinkled forehead
d. Looking away from the speaker
34. What does a straight (upright) body posture communicate or demonstrate?
a. Shyness
b. Fear
c. Confidence
d. Intelligence
35. Which of the following is not an acceptable form of nonverbal communication at work?
a. Putting arm around a coworker’s shoulder
b. Shaking hands firmly
c. Looking at the speaker with a smile
d. Standing with an upright posture
36. When preparing for a presentation, you should keep the following in mind__________.
a. focus on the message
b. practice hand gestures
c. try different speaking techniques
d. All of the above
Communication Skills Class 11 MCQ
Session 4: Pronunciation Basic
37. Each word consists of one or more sounds. To pronounce words, we combine these sounds. ___________ is the study of the sounds that we make when we speak.
a. Phonetics
b. Sentence
c. Paragraph
d. None of the above
38. All English words are made of three basic types of sound ________.
a. Vowels
b. Diphthongs
c. Consonants
d. All of the above
Session 5: Communication Styles – Assertiveness
39. ‘style’ of communication includes _________ skills. Your communication will be more effective if you use the proper communication style.
a. Verbal
b. Non – Verbal
c. Both a) and b)
d. None of the above
40. What are the different types of communication styles?
a. Aggressive
b. Assertive
c. Passive Submissive / Aggressive
d. All of the above
Communication Skills Class 11 MCQ
41. Being assertive is a healthier communication style. It involves ____________.
a. Expressing your views without disrespecting others or yourself
b. Communicating your opinion and wishes clearly
c. Being open to others points of view
d. All of the above
42. What are the advantages of Assertive communication?
a. Builds self confidence
b. Builds self respect
c. Makes you and others feel positive
d. All of the above
43. What are the seven actions of assertive communication?
a. Be confident, Speak slowly and clearly
b. Dress correctly, Be honest, Don’t be aggressive
c. Speak up, Learn to say ‘No’
d. All of the above
44. You’ve been standing in a queue for a long time to purchase movie tickets. Suddenly, a man appears and stands in front of you. So, What should you do?
a. Scream at the person so that he does not make the same mistake again.
b. Tell politely that there is a line and that everyone is waiting their turn.
c. Keep quiet and let the person continue.
d. Not directly say anything, but complain about him to others.
45. If your best friend is upset. You are tired from the day’s work. The phone rings and the caller I.D. show your friend’s name in that situation. What should you do?
a. Because you’re tired, ignore the call.
b. Answer the phone and speak with her for as long as she wants.
c. Tell her that you are too tired and she should call someone else
d. Listen to her for some time and then tell her that you will talk again tomorrow
46. Your friend invites you to play basketball with him, but you haven’t completed your homework, which is due the next day. He insists that if you don’t come they will not win and it will be your fault. He keeps insisting and even asks other people to convince you to play the match. What should you do?
a. Play the match because otherwise your friend will be upset
b. Play the match and make some excuse to your teacher about the homework
c. Make an excuse that you are sick and avoid playing the match
d. Explain clearly that you need to finish your schoolwork so you cannot play.
Communication Skills Class 11 MCQ
Session 6: Saying No – Refusal Skills
47. What are the various reasons to say ‘No’.
a. You don’t want to make the other person angry or upset
b. You may not want to start an argument or seem unhelpful
c. You may not want to be left out of a group or a team
d. All of the above
48. Example of the connecting words?
a. And
b. But
c. Or
d. All of the above
49. One of your friends is taking a leave and wants you to tell the teacher that he is sick. What should you tell your friend?
a. Yes, I can do that.
b. No, I cannot do that because I don’t want to lie to the teacher.
c. I understand that you want to take leave but why don’t you tell the correct reason?
d. No. I cannot help you.
50. Select the option which completes the sentence correctly — I have to go to the doctor____ I will not be coming to school on Monday.
a. and
b. but
c. so
d. Because
Communication Skills Class 11 MCQ
Session 7: Writing Skills – Parts of Speech
51. A sentence is a ____________ that communicates a complete thought.
a. Group of word
b. Single of word
c. Sense of word
d. None of the above
52. A sentence must always start with a _____________, and ends with a ____________.
a. Capital letter
b. Question marks
c. Both a) and b)
d. None of the above
53. The full stop and the comma are known as ___________. They help us to separate the sections of a phrase and explain its meaning.
a. Punctuation
b. Sentence
c. Exclamatory marks
d. None of the above
54. In the English language, there are _______ basic parts of speech.
a. 6
b. 7
c. 8
d. 9
55. Word that related to a person, place, thing, or idea are called __________ These are referred to as ‘naming words.’
a. Noun
b. Pronoun
c. Adjective
d. Verb
56. A __________ is a word substituted in the place of a noun.
a. Noun
b. Pronoun
c. Adjective
d. Verb
Communication Skills Class 11 MCQ
57. Words that describe other words are called __________ .
a. Noun
b. Pronoun
c. Adjective
d. Verb
58. _________ is words that show action.
a. Noun
b. Pronoun
c. Adjective
d. Verb
59. Words that add meaning to verbs are known as ________ .
a. Noun
b. Pronoun
c. Adverb
d. Verb
60. The terms ‘a’, ‘an’ and ‘the’ are referred to as _________.
a. Article
b. Conjunctions
c. Prepositions
d. Interjections
61. Before _________, articles are commonly used.
a. Noun
b. Pronoun
c. Adjective
d. Verb
62. Words that connect two nouns, phrases, or sentence are called __________ .
a. Article
b. Conjunctions
c. Prepositions
d. Interjections
63. ___________ is a term that is used to express the relationship between two words.
a. Article
b. Conjunctions
c. Prepositions
d. Interjections
64. Strong emotions, such as delight, surprise, wrath, or pain, are expressed using _____________ words. They are punctuated by an exclamation mark at the end.
a. Article
b. Conjunctions
c. Prepositions
d. Interjections
65. What is a sentence?
a. It is collection of group of ideas
b. A collection of words that expresses a whole thought
c. A set of guidelines that must be followed in order to write properly
d. All of the basic punctuation signs and contained in this set of words.
Communication Skills Class 11 MCQ
Session 8: Writing Skills – Sentences
66. The person or thing that does an action is known as _______________.
a. Subject
b. Object
c. Both a) and b)
d. None of the above
67. In a sentence, the object can be either _______ or _______.
a. Direct or Indirect
b. Complete or Not Complete
c. Both a) and b)
d. None of the above
68. Sentences where the subject performs an action are called as ________.
a. Active voice
b. Passive Voice
c. Indirect Voice
d. None of the above
Communication Skills Class 11 MCQ
69. Subject receives an action in sentence are known as _________.
a. Active voice
b. Passive Voice
c. Indirect Voice
d. None of the above
70. A group/ collection of sentences forms a _____________.
a. Sentence
b. Paragraph
c. Both a) and b)
d. None of the above
71. In the line “The children played football.” identify the subject.
a. The children
b. Children played
c. Played
d. Football
72. In the line “The children played football.” identify the object.
a. The children
b. Children played
c. Played
d. Football
73. Which sentence contains both indirect and direct object?
a. I am watching TV.
b. She bought a blue pen.
c. The girls played cricket.
d. He wrote his sister a letter.
74. The passive voice is used in which of the following statements?
a. They are watching a movie.
b. The clock was repaired by Ramesh.
c. In the room, he is asleep.
d. My pet horse bit the policeman.
Communication Skills Class 11 MCQ
Session 9: Greetings and Introduction
75. There are two methods of greeting ____________ and _____________.
a. Formal greetings and Informal greetings
b. Direct greetings and Indirect greetings
c. Both a) and b)
d. None of the above
76. Which of these are formal greetings?
a. Good morning
b. Good evening
c. Good afternoon
d. All of the above
77. In which of these situations can you say ‘Hi’?
a. When you meet your teacher in class.
b. When you meet a senior.
c. When you meet your sister at home.
d. When you meet your friends at a shop.
78. At which of these times can you say ‘Good evening’?
a. 11am
b. 9am
c. 2pm
d. 7pm
79. Which of these details can you say while introducing a person?
a. The person’s name
b. How you know the person
c. Something interesting about the person
d. All of the above
Communication Skills Class 11 MCQ
Session 10: Talking about self & & Session 11: Asking Question
80. We can learn more by asking questions.
a. Gain new knowledge, get information,
b. Make sure that what we know is correct
c. Avoid doubts, confusion, misunderstanding
d. All of the above
81. _______ is the new student in the class?
a. Who
b. Where
c. When
d. What
Communication Skills Class 11 MCQ
82. _______ does she live?
a. Who
b. Where
c. When
d. What
83. _________ did she join school?
a. Who
b. Where
c. When
d. What
84. __________ is her favorite subject?
a. Who
b. Where
c. When
d. What
85.________ is she not talking to anyone in the class?
a. How
b. Where
c. Why
d. What
86. ________ can I help her to make friends?
a. How
b. Where
c. Why
d. What
87. Raju is in charge of keeping an eye on the class. He is curious as to why Ramesh is always late. Raju can ask Ramesh which of the following questions?
a. Do you come on time?
b. Are you late?
c. Why are you late every day?
d. Isn’t it true that completing your assignment will be easier if you arrive on time?
88. Which question should you ask if you don’t understand a task you’ve been given?
a. Where are the reports of this task?
b. Is it possible for you to repeat the instructions for this task?
c. Is it possible for you to give example for this task?
d. Why are you doing this task?
89. Ramesh is short on time and decides to postpone a work. Which question he ask before ignoring his responsibilities?
a. What is this task?
b. When do you need to finish this task?
c. Is this task important?
d. No need to ask any question.
90. Radha is joining a new school this year. Which of the following questions will help her get to know her new classmates more quickly?
a. How long have you been studying here?
b. Would you like to share my lunch?
c. What do you like to do when you have free time?
d. All the options are correct
Communication Skills Class 11 MCQ
Session 12: Talking about Family
91. In English, parents of both mother and father are called ____________
a. Father
b. Grandparents
c. Mother
d. None of the above
92. Sisters of both father and mother are called___________
a. Sisters
b. Aunts
c. Cousins
d. None of the above
93. Brothers and sisters of the husband will be __________.
a. Brother – in – law
b. Sister – in – law
c. Both a) and b)
d. None of the above
94. Your mother’s or father’s sister is your _________ .
a. parent
b. sister
c. uncle
d. aunt
95. Your uncle’s children are your _________ .
a. parents
b. cousins
c. brother
d. sister
96. A father-in-law is my _________ .
a. mother’s father
b. cousin’s father
c. uncle’s father
d. husband or wife’s father
97. Your father’s or mother’s brother is your _________ .
a. cousin
b. uncle
c. parent
d. Brother
Communication Skills Class 11 MCQ
Session 13: Describing Habits and Routines
98. A _____________ is a practice that we follow, especially one that is very hard to stop or give up.
a. Habit
b. Routine
c. Both a) and b)
d. None of the above
99. A _____________ is a regular, ordered way of doing activities at a fixed time.
a. Habit
b. Routine
c. Both a) and b)
d. None of the above
Session 14: Asking for Directions
100. Which of the following is the correct way of thanking someone?
a. Thank you
b. Thanks
c. I really appreciate that
d. All of the above
Employability Skills Class 11 Notes
Unit 1 : Communication Skills – III
Unit 2 : Self-Management Skills – III
Unit 3 : Information and Communication Technology Skills – III
Unit 4 : Entrepreneurial Skills – III
Unit 5 : Green Skills – III
Employability Skills Class 11 MCQ
Unit 1 : Communication Skills – III
Unit 2 : Self-Management Skills – III
Unit 3 : Information and Communication Technology Skills – III
Unit 4 : Entrepreneurial Skills – III
Unit 5 : Green Skills – III
Employability Skills Class 11 Questions and Answers
Unit 1 : Communication Skills – III
Unit 2 : Self-Management Skills – III
Unit 3 : Information and Communication Technology Skills – III
Unit 4 : Entrepreneurial Skills – III
Unit 5 : Green Skills – III
Reference Textbook
The above Communication Skills Class 11 MCQ was created using the NCERT Book and Study Material accessible on the CBSE ACADEMIC as a reference.
CBSE study material of employbality class XI. (n.d.). Retrieved April 5, 2022, from https://cbseacademic.nic.in/web_material/Curriculum20/publication/srsec/employability-XI.pdf
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Disclaimer – 100% of the questions are taken from the CBSE textbook Communication Skills Class 11 MCQ, and our team has tried to collect all the correct MCQs from the textbook . If you found any suggestion or any error please contact us anuraganand2017@gmail.com.