Enterprise Resource Planning (ERP) is an important topic in the Class 12 HSC Information Technology (IT / ITeS) syllabus. It helps students understand how large organizations integrate different business processes such as finance, human resources, production, sales, and inventory into a single unified system. These ERP MCQs for Class 12 HSC are prepared strictly according to the Maharashtra State Board (MSBSHSE) textbook and syllabus.
Enterprise Resource Planning Class 12 HSC MCQs
1. An _ is a group of people and other resources working together for a common goal.
a. enterprise
b. Database
c. Relation
d. Attribute
2. An enterprise may consist of different sections like _.
a. Manufacturing or production
b. Planning and Sales
c. Purchase and distribution
d. All of the above
3. Which of the following is an example of resources in an enterprise?
a. Material
b. Money
c. Machine
d. All of the above
4. Planning helps managers to improve future performance by:
a. Establishing objectives and selecting a course of action
b. Avoiding all risks and uncertainties
c. Eliminating the need for decision-making
d. Ignoring organizational goals
5. What is the benefit of an ERP system?
a. Integrates accounts payable
b. Stock control system
c. Order monitoring system
d. All of the above
6. ERP is a single software program that facilitates various functional modules.
a. Yes
b. No
7. _ collect financial data from various functional departments and generate valuable financial reports.
a. Financial module
b. Manufacturing module
c. Production planning module
d. HR module
8. The _ module contains necessary business rules to manage the entire production process.
a. Financial module
b. Manufacturing module
c. Production planning module
d. HR module
9. The _ module is used for optimizing the utilization of available resources and helps the organization to plan their production.
a. Financial module
b. Manufacturing module
c. Production planning module
d. HR module
10. _ maintains an updated and complete employee database, including personal information, salary details, attendance, performance, promotion, etc.
a. Financial module
b. Manufacturing module
c. Production planning module
d. HR module
11. The _ module covers processes of maintaining the appropriate level of stock in the warehouse.
a. Marketing module
b. Purchasing module
c. Sales and distribution module
d. Inventory control module
12. __ helps for generating purchase orders, evaluating the supplier, and billing.
a. Quality management module
b. Purchasing module
c. Sales and distribution module
d. Inventory control module
13. _ is used for monitoring and tracking customer orders, increasing customer satisfaction, and eliminating credit risks.
a. Quality management module
b. Purchasing module
c. Sales and distribution module
d. Marketing module
14. __ helps for tracking inquiries, order placement, order scheduling, dispatching, and invoicing.
a. Quality management module
b. Purchasing module
c. Sales and distribution module
d. Marketing module
15. The __ module is used for managing the quality of the product.
a. Quality management module
b. Purchasing module
c. Sales and distribution module
d. Marketing module
16. __ is the process of managing the entire life cycle of a product.
a. Product Life Cycle Management
b. Management Information System
c. Supply Chain Management
d. Customer Relationship Management
17. Can MIS generate a report as when the user demands it?
a. True
b. False
18. The _ consists of all the activities associated with moving goods from the supplier to the customer.
a. Product Life Cycle Management
b. Management Information System
c. Supply Chain Management
d. Customer Relationship Management
19. __ is a term applied to processes implemented by a company to handle its contact with its customers.
a. Product Life Cycle Management
b. Management Information System
c. Supply Chain Management
d. Customer Relationship Management
20. __ application program analyzes business data and presents it so that users can make business decisions more easily. It focuses on providing help in analyzing situations rather than providing the right information in the form of various types of reports.
a. Product Life Cycle Management
b. Management Information System
c. Decision Support System
d. Customer Relationship Management
21. SAP stands for _.
a. Software Application and Product
b. Systems Application and Product
c. Social Application and Product
d. None of the above
22. __ is an open-source ERP tool that offers capabilities such as CRM, HR, accounting, sales, document management, inventory management, invoicing, project management, The software is available in both cloud-based and on-premise options.
a. SAP
b. Odoo
c. Bitrix24
d. Microsoft Dynamics
23. Which of the following is a benefit of ERP?
a. Improved resource utilization
b. Better customer satisfaction
c. Provides accurate information
d. All of the above
24. Which of the following is a benefit of ERP?
a. Decision-making capability
b. Increased flexibility
c. Information integrity
d. All of the above
25. What are the problems and limitations of using an ERP package in an enterprise? _.
a. High cost
b. Requirement of additional trained staff
c. Operational and maintenance issues
d. All of the above
26. Which technology is impacting every facet of business operations and shaping the future of ERP?
a. Blockchain
b. Artificial Intelligence
c. Cloud Computing
d. Virtual Reality
27. How will machine learning revolutionize ERP systems?
a. By eliminating the need for human managers
b. By achieving high levels of automation
c. By replacing databases with spreadsheets
d. By reducing ERP to only accounting functions
28. Which of the following features are expected to be embedded into future ERP systems?
a. Gaming and entertainment modules
b. Business intelligence, analytics, and data management
c. Social media integration only
d. Manual record-keeping tools
29. Future ERP transactions will increasingly be triggered by:
a. Manual data entry
b. Sensors and external systems or devices
c. Paper-based workflows
d. Human-only approvals
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