Customer Service Class 9 Notes provide a clear understanding of the importance of customer satisfaction in the retail industry. These notes explain key concepts such as customer needs, effective communication, handling complaints, and building customer relationships. Customer Service Class 9 Notes Session 1: Customer Needs and Service Distinction between customer and consumer A customer is … Read more
Maintaining the right stock levels is crucial for the success of any retail business. This Class 9 topic covers the concepts of minimum level, maximum level, reorder level, and safety stock. Understanding stock levels helps in avoiding overstocking or stockouts, ensuring smooth customer service and efficient inventory control. Stock Levels in Storage Class 9 Notes … Read more
In the retail business, receiving and storing goods properly is essential to maintain product quality and ensure smooth operations. This chapter 2 retail 401 helps Class 9 students understand the correct procedures and precautions involved in receiving shipments, inspecting goods, updating inventory records, and storing items efficiently. Receiving and Storage of Goods Class 9 Notes … Read more
In Class 9 Retail, Subject Code – 401, Unit 1, students learn about the meaning, importance, types, and functions of retailing. This foundational knowledge helps students understand the scope and career opportunities in the retail sector. Introduction to Retailing Class 9 Unit 1 Notes Session 1: Basics of Retailing Concept of retail Retail is a … Read more